A Cat's Whisker - Website Design

Website Design - Contact A Cat's Whisker



Contact 
Jonty Wild

 

Terms, Conditions, Definitions and Related Assumptions

It is important that you read these in conjunction with the package details.

These are the basic assumptions made in order to establish the package prices:

Please note that although the packages are intended to provide real prices for real workable packages, I recognise that you may be not be able to meet all the assumptions below, don’t worry I can be adaptable and the cost will only increase to cover any additional work, if it is necessary.

You may also have specific needs for your website, simply discuss your needs and ideas with me, be assured that I can be adaptable and I will keep any increase in cost to a minimum.

General  Definitions You – means the Client for the commissioned website
I/me – means the website designer, editor and/or maintainer, A Cat’s Whisker
General It is assumed that you have access to a computer with a modem or have a friend, relation or colleague who has, and who is prepared to assist you with providing me with digital text/data.  Note internet and email connections can be made available, as part of the website design service – basic telephone support for Outlook Express (version 5 on) and Internet Explorer, will be provided to set up these services.
Website (Domain) Name Until recently it has been possible to register many domain names free of charge, however the main company offering this service has now withdrawn it.  If this is not available to you, then you will need to consider the registration and the hosting of your domain name.  Depending on your choice of name, I can currently offer registration and hosting from as little as £36 for the first year.  You should choose a name in consultation with the website designer, contact me to discuss your options or if you want to look at the availability of possible domain names before contacting me "click here". 

Where domain names and hosting services are provided they will be subject to the terms and conditions of the respective service provider.  The website name will remain your property, subject to the terms and conditions of registration.

Support Basic support will be provided free of charge, as detailed elsewhere, however this will be limited to telephone support during calls made at your cost and will be at a mutually agreed time – to be agreed by telephone or email unless support can be given at the time of the call.
Text All original main text, corrections and updates will be provided in digital form, e.g. emails, text files, Word or WordPerfect files other digital forms may be included by negotiation.
The client will be responsible for identifying any errors in the original text (see section on maintenance), although if spotted whilst creating the website, they will be queried for possible correction.
Maintenance/Errors Definition – Maintenance is the correction of minor errors and mistakes, broken links and other amendments needing minor correction from information supplied.  Normally within 1 to 14 days of receipt of information.
Minor Updates Definition: minor textural updating, new price lists, changing existing photographs, updating dates of forthcoming events from information supplied.  This will be normally undertaken within 1 to 14 days of receipt of information and at the pre-agreed period.
Major Updates Definition: major textural updating and significant site changes e.g. new additional pages and features, style changes etc.
Quality Control In order to reduce the design costs, it is assumed that you will share the responsibility for quality control.  This means that you are expected to log onto the website, (I am sure that you will want to anyway!) and help test the links etc.  This should be done within a reasonable time span, (say 30 days) of the publishing of the original website.  Any error corrections and major updates will notified to you by email. 
2nd & Subsequent Years Maintenance Is payable in the second and subsequent years, it includes the Maintenance/Error work as detailed above, for all pages and links as originally commissioned or as added to by new work ordered.  This is normally taken up in conjunction with the continuation of the minor update service.
Advertisements No external advertising will knowingly be placed on your site, unless requested by you, with the possible exception of any included with any third party script e.g. visitor counter, guest book, map etc and the standard “A Cat’s Whisker” logo and links.
Contact Information For you i.e. Name, Address, Telephone and Fax as supplied by you and email where provided with the website registration or as provided by you.
Content The content of the website as supplied by you remains your property, however the website design as published is the property of A Cat’s Whisker.  Ownership can be purchased e.g. for transfer to a new webmaster and such transfer will not be unreasonably withheld.
Copyright I will assume that all contents and photographs etc supplied by you will be free of any copyright issues i.e. you own the copyright or have sought permission for its use.  All original content supplied by me e.g. photographs, will remain my copyright, unless specifically purchased by you.  Other unoriginal content supplied by me will be subject to copyright/permission of the supplier which I will obtain if appropriate.
External Links If links to other websites are requested, you will provide the website address details and test all links.
Guest Books Where requested, these will be provided and may use third party script.  It’s functionality and provision will be under the terms and conditions of the original supplier.

It possible for visitors to leave unsuitable messages, it will be your responsibility to check the messages and to identify any that you want removed by email.  These will be normally be removed under the maintenance terms as detailed in the Guest Book Maintenance section.

If requested it may be possible to provide automatic notification to you when information is added.

Guest Book Maintenance

Spurious or unsuitable messages should be notified to the website maintainer and will, in normal circumstances, be removed from the guest book within 1 to 14 days working days of receipt of email. 

Offensive messages should be notified to the website maintainer and will, in normal circumstances, be removed from the guest book within 2 days working days of receipt of email.  You will be notified of this action by email.

Passwords Where you are aware of any passwords relating to the website, you will maintain their confidentiality.
Payments Website Name: If purchase is necessary the payment of costs and charges will be required in advance - see Website Name section.
Design: For website designs costing less that £200, £20 is payable in advance.  For website designs costing more that £201, 15% of the agreed sum is payable before design commences.  The remaining amount invoiceable upon publication of the first draft website.
VAT: A Cat’s Whisker, at the time of writing, is not VAT registered, therefore VAT is not chargeable.  In the unlikely circumstances that this changes you will be notified by email and VAT will then become payable on any future invoices which are not in you possession at the time of notification.
Maintenance for 2nd and Subsequent Years: Normally in advance at the beginning of the maintenance period.  Fees are payable within 30 days of invoice - also see Payments – Design section.
Failure to Pay: If payment is not received by the due date the contents of the website will be removed and substituted with a temporary page referring any visitor to your email address.  This will be replaced once payment has been received..
Photographs You will supply original photographs in print or if in digital form, in a format and size is to be agreed.  You will provide an appropriate description or website heading with each photograph.
Temporary Pages Whilst design work is underway a temporary page will be published, with contact details and basic information about the site.
Visitor Counter Where requested, these will be provided and may use third party script.  It’s functionality and provision will be under the terms and conditions of the original supplier.
Web Pages Size: For the purposes of pricing it is assumed that a web page will be designed to be viewed on screen size set to 800 by 600 pixels.
Length: The length of a page will limited to approximately 4 page scrolls i.e. 2400 pixels.

The following can be provided, but may require additional payments, your requirements will need to be discussed so that any additional cost can be agreed.

Provision of a photographer
Additional photographs
Additional pages
Additional visitor counters
Additional telephone support other than that detailed
Catalogue style links to pictures e.g. Thumbnails
Forms for comments or orders
Provision of text by non-digital means
Typing of text from paper copy
Origination of main text
Some specific website (domain) names and those with certain configurations e.g. ending “.com”
Personal meetings
Providing email contact (e.g. where you do not have internet access)
Forwarding of email by post (e.g. where you do not have internet access)

 
Contact Jonty Wild

Copyright © 2000 A Cat's Whisker